Infrastructure Engineer
other jobs Identify Solutions
Added before 7 Days
- Wales,Caerphilly
- Full Time, Permanent
- £35,000 - £45,000 per annum
Job Description:
IT Engineer (Projects + Support)
Caerphilly
Salary up to £45,000 + annual bonus + benefits
A hands-on IT role combining technical escalation and project delivery, within a genuinely employee-owned business.
You’ll be joining a growing IT services company where the people delivering the work also own the business. As an employee-owned organisation, everyone has a stake in success, a voice in how things are done, and the space to grow their career properly. The culture is collaborative, supportive and practical - focused on doing great work, not ticking boxes.
This role sits across 2nd/ 3rd line support and infrastructure projects. You’ll act as an escalation point for IT Technicians while also taking the lead on delivering solutions across cloud, infrastructure and security for a varied customer base.
What you’ll be doing:
*Acting as the technical escalation point for the IT Support team
*Troubleshooting complex 2nd/3rd line issues across infrastructure, cloud and networking
*Delivering IT projects including migrations, upgrades and new implementations
*Administering Microsoft 365 and Azure environments
*Supporting Windows Server, VMware and Hyper-V platforms
*Managing backup and storage solutions (SAN, NAS, Veeam)
*Working with firewalls, VPNs, wireless and wider security technologies
*Producing clear documentation and contributing to shared technical knowledge
*Working directly with customers, both on-site and remotely
What they’re looking for:
*Strong experience in a 2nd or 3rd line IT support / infrastructure role
*Confident with Microsoft 365 administration and troubleshooting
*Solid Windows Server and virtualisation experience
*Good networking fundamentals (TCP/IP, VLANs, VPNs, wireless)
*Backup and storage experience
*Comfortable owning escalations and managing multiple priorities
*Clear communication skills and a strong customer-first mindset
*A proactive, hands-on approach with genuine interest in technology
*Full UK driving licence and access to own transport
*MSP experience (Essential)
Nice to have:
*Azure IaaS design and deployment
*Firewall and network security technologies
*PowerShell or automation experience
*Microsoft, VMware, CompTIA or ITIL certifications (or working towards them)
If you’re an IT Engineer looking for responsibility, variety and a role where your input actually counts, this is a strong next move.
Caerphilly
Salary up to £45,000 + annual bonus + benefits
A hands-on IT role combining technical escalation and project delivery, within a genuinely employee-owned business.
You’ll be joining a growing IT services company where the people delivering the work also own the business. As an employee-owned organisation, everyone has a stake in success, a voice in how things are done, and the space to grow their career properly. The culture is collaborative, supportive and practical - focused on doing great work, not ticking boxes.
This role sits across 2nd/ 3rd line support and infrastructure projects. You’ll act as an escalation point for IT Technicians while also taking the lead on delivering solutions across cloud, infrastructure and security for a varied customer base.
What you’ll be doing:
*Acting as the technical escalation point for the IT Support team
*Troubleshooting complex 2nd/3rd line issues across infrastructure, cloud and networking
*Delivering IT projects including migrations, upgrades and new implementations
*Administering Microsoft 365 and Azure environments
*Supporting Windows Server, VMware and Hyper-V platforms
*Managing backup and storage solutions (SAN, NAS, Veeam)
*Working with firewalls, VPNs, wireless and wider security technologies
*Producing clear documentation and contributing to shared technical knowledge
*Working directly with customers, both on-site and remotely
What they’re looking for:
*Strong experience in a 2nd or 3rd line IT support / infrastructure role
*Confident with Microsoft 365 administration and troubleshooting
*Solid Windows Server and virtualisation experience
*Good networking fundamentals (TCP/IP, VLANs, VPNs, wireless)
*Backup and storage experience
*Comfortable owning escalations and managing multiple priorities
*Clear communication skills and a strong customer-first mindset
*A proactive, hands-on approach with genuine interest in technology
*Full UK driving licence and access to own transport
*MSP experience (Essential)
Nice to have:
*Azure IaaS design and deployment
*Firewall and network security technologies
*PowerShell or automation experience
*Microsoft, VMware, CompTIA or ITIL certifications (or working towards them)
If you’re an IT Engineer looking for responsibility, variety and a role where your input actually counts, this is a strong next move.
Job number 3624568
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Company Details:
Identify Solutions
Company size: 5–9 employees
Industry: Recruitment Consultancy
Identify Solutions offers a unique and contemporary approach to recruitment for Start-ups, Scale-ups, through to Enterprise Businesses.Working in a pa...