Digital Systems Manager | London (Hybrid) | up to £45,000
Do you have experience with SalesforceExperience Cloud in a charity/non-profit?!
We are working with a well-established children’s charity that is making a real impact across the UK, and they are now looking for a Digital Systems Manager to take ownership of their digital platforms, including a Salesforce-led portal. This is a fantastic opportunity to join a purpose-driven organisation where technology plays a key role in delivering meaningful change.
The Setup & Package
*Salary: Up to £45,000
* Location: London (Hybrid, minimum 2 days in the office)
* Environment: Mission-driven organisation with a strong focus on impact
* Scope: Ownership of Salesforce-based portal and wider digital systems
What you’ll be doing
*Leading the management and development of a Salesforce Experience Cloud portal, ensuring it meets both internal and external user needs
* Driving digital transformation initiatives, improving processes and increasing system adoption across the organisation
* Acting as the main point of contact for digital systems, working closely with internal teams, stakeholders, and external suppliers
* Managing digital workflows, budgets, and priorities to ensure smooth and effective delivery
* Identifying opportunities to introduce new tools and technologies, including AI, to enhance digital capability
* Supporting integration and alignment across key systems including CRM, finance, and wider business tools
* Promoting best practice around data quality, security, and GDPR compliance
* Delivering training and guidance to users to maximise the value of digital platforms
What we’re looking for
*Experience managing digital systems or delivering digital transformation projects
* Exposure to Salesforce, ideally including Experience Cloud
* Strong stakeholder management skills, with the ability to communicate effectively across teams
* Experience coordinating projects, suppliers, and internal resources
* A user-focused mindset, with the ability to design and improve digital experiences
* Strong organisational skills, with the ability to manage multiple priorities
* A proactive approach to problem solving and continuous improvement
Why this role stands out
*Opportunity to take real ownership of digital systems within a growing organisation
* A chance to work on meaningful projects that have a direct social impact
* Broad, varied role combining strategy, systems, and stakeholder engagement
* A collaborative and supportive environment with a focus on continuous improvement