Housing Administrator
other jobs CMD Recruitment
Added before 6 Days
- England,South West,Wiltshire
- Full Time, Permanent
- £32,946 per annum
Job Description:
Housing Administrator
£32,946 + excellent benefits
Chippenham, Wiltshire
Permanent
We are currently seeking a proactive and organised Housing Administrator to join a friendly and dedicated housing team. This is a varied and rewarding role supporting the day-to-day management of housing services and delivering a high standard of customer service to residents. Working closely with senior team members, you will play a key role in supporting housing management activities across a diverse portfolio.
The Role
*Handling general tenancy enquiries and low-level complaints
*Assisting with tenancy audits, home visits, and neighbourhood inspections
*Supporting tenancy changes, mutual exchanges, and shared ownership processes
*Maintaining accurate records and updating internal systems
*Assisting with rent administration, arrears monitoring, and payment processing
*Supporting lettings processes, including advertising properties and onboarding new tenants
*Liaising with external agencies such as local authorities and the DWP
*Monitoring repairs and maintenance requests and tenant satisfaction
*You will also contribute to the smooth running of the service by assisting colleagues and ensuring compliance with internal policies and procedures.
About You
*Experience within the housing sector would be desirable, but not essential for the right candidate with transferable skills.
*Highly organised with strong administrative skills
*A confident communicator with a customer-focused approach
*Able to manage a varied workload and prioritise effectively
*Comfortable using IT systems and maintaining accurate records
*Proactive, flexible, and a strong team player
What’s on Offer
*A supportive and collaborative working environment
*Opportunities for training and professional development
*A varied role where you can make a real difference to people’s lives
Hours of work will be Monday to Friday 37 hours per week and hybrid working is available.
Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.
£32,946 + excellent benefits
Chippenham, Wiltshire
Permanent
We are currently seeking a proactive and organised Housing Administrator to join a friendly and dedicated housing team. This is a varied and rewarding role supporting the day-to-day management of housing services and delivering a high standard of customer service to residents. Working closely with senior team members, you will play a key role in supporting housing management activities across a diverse portfolio.
The Role
*Handling general tenancy enquiries and low-level complaints
*Assisting with tenancy audits, home visits, and neighbourhood inspections
*Supporting tenancy changes, mutual exchanges, and shared ownership processes
*Maintaining accurate records and updating internal systems
*Assisting with rent administration, arrears monitoring, and payment processing
*Supporting lettings processes, including advertising properties and onboarding new tenants
*Liaising with external agencies such as local authorities and the DWP
*Monitoring repairs and maintenance requests and tenant satisfaction
*You will also contribute to the smooth running of the service by assisting colleagues and ensuring compliance with internal policies and procedures.
About You
*Experience within the housing sector would be desirable, but not essential for the right candidate with transferable skills.
*Highly organised with strong administrative skills
*A confident communicator with a customer-focused approach
*Able to manage a varied workload and prioritise effectively
*Comfortable using IT systems and maintaining accurate records
*Proactive, flexible, and a strong team player
What’s on Offer
*A supportive and collaborative working environment
*Opportunities for training and professional development
*A varied role where you can make a real difference to people’s lives
Hours of work will be Monday to Friday 37 hours per week and hybrid working is available.
Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.
Job number 3624826
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Company Details:
CMD Recruitment
Company size: 20–49 employees
Industry: Recruitment Consultancy
Established since 2004, CMD Recruitment is the leading independent recruitment consultancy in the South-West.We have a proven track record in the supp...