The Opportunity


This is a great opportunity to work for a leading Audio Visual company as Sales Administrator.


You will provide proactive administrative and commercial support to the sales team, with a primary focus on creating and managing quotations, processing orders, and directly engaging with customers. The role plays a key part in driving sales performance by ensuring opportunities are progressed, followed up, and converted into orders.

Key Responsibilities:

Sales Administration Support
*Provide day-to-day administrative support to the sales team
*Maintain and update CRM system with opportunities, quotes, and client interactions
*Assist with preparation of proposals, tender documents, and client submissions
*Ensure all documentation is accurate, professional, and delivered on time


Quotation Creation Management
*Prepare detailed and accurate AV quotations based on sales input and system designs
*Source pricing from suppliers and ensure competitive, commercially sound costings
*Maintain and update pricing templates and quote formats
*Track all quotations, revisions, and client responses
*Ensure margin control and alignment with company pricing strategy

Customer Engagement Sales Support
*Proactively follow up on quotations with customers to drive conversion
*Engage directly with clients via phone and email to handle queries and provide updates
*Build strong relationships with customers to support repeat business
*Identify opportunities to upsell or add value where appropriate
*Support the sales team in progressing pipeline opportunities

Order Processing
*Convert approved quotations into sales orders accurately and efficiently
*Raise purchase orders with suppliers and confirm pricing and lead times
*Track orders through to delivery and keep customers informed
*Resolve any issues, delays, or discrepancies in a timely manner
*Ensure all orders are correctly recorded and documented

Supplier Internal Coordination
*Liaise with AV distributors and manufacturers for pricing, availability, and technical queries
*Work closely with internal teams (projects, logistics, finance) to ensure smooth order fulfilment
*Support seamless handover from sales to project delivery
*Maintain strong working relationships with key suppliers

Commercial Contribution
*Actively contribute to the achievement of team sales targets
*Support pipeline management through consistent follow-ups and updates
*Assist in identifying and progressing new opportunities within existing accounts
*Provide feedback to the sales team on customer trends and buying behaviour


Based in Dunstable, salary will be circa £30k-£35k p.a. plus pension and benefits.*

Your skills and experience
*You will have strong experience in Sales Administration with excellent organisational skills.
*Clear verbal and written communication with colleagues, clients and suppliers.
*Excellent time management
*Good MS Office skills including Word and Excel
*Strong CRM skills ensuring accuracy in the database
*You will be a good problem solver with great listening skills
*A team player who will ensure good communication across the teams
*Good attention to detail Ensuring accuracy in data entry, reports, and documentation.
*Strong Customer Service skills Handling inquiries and maintaining positive relationships with clients or internal teams.
*Great telephone manner - friendly and persuasive
*
The Organisation


Our client is a leading provider of audio-visual solutions and technology integration services for a diverse range of clients across various industries. They specialise in designing, implementing, and maintaining cutting-edge audio-visual systems that enhance communication and collaboration.


* Benefits include -
*Stakeholders Pension Scheme
*Opportunities for professional growth and development.
*Collaborative and supportive work environment.
*Access to the latest audio-visual technologies and tools.

The Recruiters


AV Jobs are the No. 1 Audio Visual Recruiters in the UK working with clients and candidates to ensure a successful job fit every time.