We are working with a national insurance broker who are seeking an SME Account Handler to join their team in Doncaster. This role focuses on supporting a portfolio of small to medium-sized commercial clients, providing day-to-day administration and ensuring clients’ insurance arrangements are managed effectively.


The Role
*Manage a portfolio of SME clients, acting as a consistent point of contact.
*Process renewals, mid-term adjustments, and policy documentation accurately.
*Respond to client and insurer queries in a timely and professional manner.
*Support Account Executives with meetings, reports, and renewals.
*Maintain accurate client records and ensure compliance with FCA requirements.
*Contribute to a smooth workflow within the team, helping maintain service standards.


Skills and Experience
*Experience as an Account Handler or Client Executive within commercial insurance.
*Knowledge of SME insurance products and broking processes.
*Strong attention to detail and ability to manage multiple tasks efficiently.
*Good communication skills and ability to liaise effectively with clients and colleagues.
*Organised, reliable, and able to work to deadlines.
*Cert CII or working towards (desirable).


What’s on Offer
*Salary up to £35,000 plus benefits.
*Hybrid / flexible working with Doncaster office base.
*Stable role within a respected national broker.
*Opportunity to manage your own SME client portfolio.
*Support for professional development and long-term career progression.


This role may suit someone currently working with small to medium-sized commercial clients who is looking for a stable position with clear responsibility for their own portfolio.
Apply in confidence to discuss this opportunity.