About the Role
Join one of the UK’s fastest-growing financial services providers! Fast Credit is looking for friendly, reliable, and motivated individuals to join our branch team as an Assessor/Cashier. Whether you’re experienced or just starting your career, we provide full training and clear career development opportunities.
Key Responsibilities:
*Engage with customers, understand their needs, and recommend the most suitable company services, including pawnbroking loans, gold purchase, gold retail, and FX transactions.
*Assess and value gold items accurately, ensuring fair and market-reflective valuations.
*Accurately handle point-of-sale transactions: pawnbroking loans and redemptions, retail sales, gold purchases, and foreign currency exchanges.
*Clearly and accurately explain different parts of the business to customers (consumer credit, gold retail, FX, etc.), ensuring full understanding.
*Maintain outstanding store condition, including clean, organised displays and strong visual merchandising standards for gold retail items.
*Follow and maintain full command of company clerical procedures and service methodology.
*Keep detailed and compliant records of all transactions, adhering to AML (anti-money laundering) and other regulatory requirements.
*Participate in daily stock checks, stock control, and branch security measures.
*Support new starters in branch processes and customer service standards.
*Proactively contribute to branch sales and service targets.
*Collaborate closely with colleagues and management to ensure smooth daily operations.
Required Skills & Experience:
*Previous experience in cash handling, customer service, retail, or financial services.
*Confidence in dealing with gold items and willingness to learn valuation processes.
*Strong numerical skills and attention to detail, especially when handling cash and FX transactions.
*Clear verbal and written communication skills.
*Honest, reliable, and able to handle customer property and company funds responsibly.