New Build Home Adviser
*Job Type: Full-time
*Location: On-site at an established development
*Working Hours: Thursday to Monday, 9:30am – 5:00pm
*Salary: Competitive, based on experience
We are seeking a Home Adviser to deliver exceptional new homes sales performance by guiding customers through their purchasing journey from initial enquiry to exchange of contracts. This role requires a combination of strong sales skills and outstanding customer service to meet sales targets while upholding our company’s reputation and compliance standards.
Day-to-day of the role:
*Achieve property sales in line with sales targets and agreed budgeted prices.
*Provide a first-class customer experience through professional, efficient, and proactive service.
*Promote and protect the company brand, reputation, and values at all times.
*Maximise revenue through the sale of optional extras, in line with company procedures.
*Ensure Health & Safety compliance for all site visitors under their control.
*Maintain accurate and up-to-date records of visitor activity, customer interactions, and purchaser choices.
*Sell properties to customer satisfaction and progress sales through to exchange within set timescales.
*Actively sell optional extras and upgrades.
*Present properties and services in a professional, friendly, and knowledgeable manner.
*Conduct property viewings in accordance with company Health & Safety policies.
*Promptly respond to customer enquiries and manage ongoing communication.
*Record purchasers’ internal choices accurately and in line with company procedures.
*Manage customer expectations and address objections effectively.
Required Skills & Qualifications:
*Proven experience in new homes sales is essential due to site complexity.
*Confident, consultative sales approach.
*Strong follow-up and sales-chasing skills.
*Highly organised, proactive, and detail-oriented.
*Confident in asking questions and managing multiple client relationships.
*Desirable: Estate agency background with an understanding of the differences between resale and new build sales.
Benefits:
*Competitive salary with performance-based incentives.
*Opportunities for professional growth and development.
*Supportive work environment.
*Comprehensive training and onboarding process.
To apply for the Home Adviser position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.