Document Specialist Manager (Remote)
Leading global law firm is seeking a skilled Document Specialist Manager to lead and develop its team in London – you’ll oversee the creation and management of legal documents, support fee earners and business services, and ensure the highest standard of client-focused service, leveraging your expertise in IT applications and law firm processes.
*Competitive salary
*Fully remote working
*Generous employee health, wellness & lifestyle benefits
*Applicants must be based in the UK (must be comfortable travelling to London if required)
*Offices in Central London
Document Specialist Manager Key Responsibilities:
*Directly manage the Document Specialist team, ensuring tasks are allocated effectively and workload is balanced
*Monitor resource levels, utilisation, and unplanned absences; conduct return-to-work interviews as needed
*Lead the annual performance review process and handle employee relations issues in collaboration with HR
*Maintain daily visibility and accountability for delivering consistent, high-quality, client-focused support
*Collaborate with fee earners to anticipate deadlines, projects, and key timescales, planning resources accordingly
*Build strong relationships with Managers, Talent, Partners, and other key stakeholders
*Drive continuous improvement by identifying and implementing service enhancements
Document Specialist Skills & Requirements:
*Experienced Document Production Specialist within a law firm environment is essential
*Applicants must have workflow allocation or team lead / supervisor experience
*Self-motivated, disciplined, and solutions-oriented
*Comfortable multitasking in a fast-paced environment
*Strong IT skills across Microsoft Word, Outlook, PowerPoint, Excel, Digital Dictation, DocXtools, Visio, VNC, and Adobe Acrobat Professional