Job Title: Floating Support Worker
Contract Type: Permanent
Salary: £28,031.56 Per Annum
Working Hours: 37.5 Hours per week
Working Pattern: Monday - Friday, 9am and 5pm
Location: Engage Leeds, Leeds

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Floating Support Worker
Are you passionate about helping people maintain their homes and improve their wellbeing? Riverside is recruiting a compassionate Floating Support Worker to join our Engage Leeds service in Leeds.
Engage Leeds is a city-wide, Leeds City Council–commissioned service supporting people aged 18+ who are experiencing housing difficulties and additional support needs. We work across all housing tenures, providing a visiting support to individuals in their homes and local communities.
Working with Engage Leeds, you will work collaboratively as part of a committed team to deliver an outstanding service and a range of personalised support that puts customers first, empowering them to achieve their goals and aspirations.
You will also be required to work in the community and visit customers in their own homes. The customers you work with will be facing challenges and may be at risk of becoming homeless.
Engage Leeds is a consortium of organisations, commissioned by Leeds Council to provide personalized support to anyone in Leeds over the age of 18 who is facing challenges and may be at risk of becoming homeless. Our mission is to empower customers to achieve their goals and aspirations through a range of community-based services. This is a city-wide service split into 3 geographical areas. Riverside operates in the South Leeds area and also provides a volunteer service across the whole of Leeds.
We work with people from all tenures including council housing, housing associations, private landlords and people who own their own homes by providing a visiting support service. The type of support provided includes mental health, dementia, substance use and more complex needs that may cover more than one area of need depending on the person’s situation.


In this role, you will:
• Support people at risk of homelessness to sustain their accommodation
• Provide personalised, housing-related support using trauma-informed and psychologically informed approaches
• Manage a caseload and work closely with partners and colleagues to deliver high-quality support
• Help individuals access health services, employment, education, and training
• Support people who may be in temporary accommodation to become tenancy-ready and achieve successful move-on.
• Our work focuses on preventing homelessness, sustaining tenancies, and supporting community integration to reduce isolation and improve quality of life.
• If you are motivated, empathetic, and committed to empowering people to achieve independence, we’d love to hear from you.


About you
We are looking for someone with:
• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs.
• An understanding of the current UK Benefit System and working knowledge of Universal Credit
• Team player with a caring, empathetic, flexible and have a resilient, can-do attitude.

Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
• Competitive pay & generous pension
• 25 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered