Customer Service Coordinator
£27,168 per annum (depending on experience) + benefits
Calne, Wiltshire
9 months maternity contract
We are working with a well-established and growing organisation within the manufacturing and distribution sector, who are looking to recruit a proactive and customer-focused Customer Service & Sales Coordinator to join their busy team. This is a fantastic opportunity for someone who enjoys building strong client relationships, supporting sales growth, and delivering a high standard of service within a fast-paced environment.
Key Responsibilities:
*Managing day-to-day relationships with key customer accounts
*Processing customer orders accurately and efficiently
*Responding to enquiries via phone and email
*Supporting sales activity by identifying opportunities to upsell and grow existing accounts
*Preparing and managing quotations
*Liaising with internal departments, including logistics and sales, to ensure timely delivery
*Maintaining accurate customer records, pricing, and product information
*Handling customer queries and complaints professionally
*Supporting ongoing projects and continuous improvement initiatives
About You:
*Previous experience in a customer service or sales support role
*Strong communication and relationship-building skills
*Highly organised with excellent attention to detail
*Confident managing multiple tasks and priorities
*A proactive and positive approach to problem-solving
*Comfortable using internal systems and IT platforms
What’s on Offer:
*Opportunity to join a supportive and collaborative team
*A varied role with real responsibility and customer interaction
*Ongoing training and development
*The chance to contribute to business growth and success
If you’re looking for a role where you can combine customer service excellence with commercial awareness, we’d love to hear from you.
Hours of work will be Monday to Friday 8.30am - 5pm.
*Due to the location of the client, having your own transport would be beneficial*
Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.