Join a friendly and growing business of around 15 employees as a Client Services Team Administrator, where you will play a key role in delivering exceptional administrative and client support within a professional environment. This permanent opportunity is ideal for someone highly organised, detail-focused, and confident managing client interactions while ensuring smooth day-to-day operations. You will be part of a collaborative team where your contribution directly impacts client experience and business success, with the chance to develop long-term within a supportive company culture.
Key responsibilities include:
• Manage all incoming post
• Scan documents and maintain accurate client files
• Assist with client onboarding processes
• Provide a high level of aftercare to existing clients
• Process client withdrawal requests efficiently and accurately
This role offers a salary of £25,000–£30,000 plus annual bonus and benefits. Working hours are 8:45am–5:30pm, with four days in the office during the first six-month probation period, transitioning to a hybrid pattern of three office days and two days working from home thereafter (with Tuesday and Thursday required office days).