IPS Service Manager
Salary: £45,510 – £51,386
Location: Hampshire
Contract: Full-time, Permanent
We’re looking for an experienced IPS & Supported Employment Service Manager to lead high-performing teams and drive exceptional delivery across our IPS programme.
In this role, you’ll oversee day-to-day operations, manage Team Leaders, and ensure services meet the IPS fidelity model, performance targets, and quality standards. You’ll build strong partnerships with NHS mental health teams, employment providers, referral partners and national stakeholders, ensuring the service is fully integrated and continuously improving.
Roles and Responsibilities
Lead IPS & Supported Employment delivery, ensuring fidelity to all IPS principles
Manage and develop staff performance, practice and wellbeing
Build effective relationships with NHS teams, commissioners and external partners
Drive operational performance, KPIs, quality and compliance
Use data and MI to identify risks, inform decisions and improve outcomes
Promote the service and contribute to external evaluations and innovation

Skills and Experience
Strong knowledge of the IPS or Supported Employment model
Proven experience in contract/project management within a performance-driven environment
Experience managing teams, caseloads and complex staffing issues
Excellent stakeholder and relationship-building skills
Understanding of health conditions and barriers to employment
Strong organisational, problem-solving and communication skills

This role is ideal for someone who is passionate about high-quality IPS delivery, partnership working and leading teams that transform people’s lives through employment.