Customer Services Officer
other jobs Reed
Added before 10 hours
- England,South East,Oxfordshire
- Full Time, Temporary
- £13.12 - £16.52 per hour, inc benefits
Job Description:
Selective Licensing Applications Officer – Start Immediately!
Oxford-based Council | Hybrid Role | Interim Position
£13.12 PAYE / £16.52 Umbrella per hour
Are you ready to make a real impact in Oxford’s private rented housing sector?
We’re looking for an enthusiastic, motivated, detail-driven individual to join our client’s Selective Licensing Team ASAP while the council recruits permanently!
Why This Role Matters
Since September 2022, all private rented homes in Oxford require a licence under the Selective Licensing scheme. With nearly 50% of Oxford homes privately rented, this work is essential to ensuring landlords meet safety and management standards
You’ll be part of a busy, proactive team ensuring the smooth administration of this important scheme — and you’ll be doing work that directly benefits Oxford residents .
What You’ll Be Doing
Every day will be different! You’ll be:
Handling customer calls
Responding to a high volume of emails
Using detailed procedures & complex systems to process licensing applications
Working in a fast-paced environment where processes evolve with legislation
Delivering excellent customer service to landlords and residents
Learning quickly and applying new information confidently
This is a brilliant entry-level opportunity, and full training will be provided!
Hybrid Working (with initial office-based training)
For the first 2 months, you’ll be in the Oxford office while you train.
After that? Enjoy mostly remote working, with only 1–2 office visits per month. perfect for flexibility!
Growth & Progression
As you develop, your performance and dedication will be recognised
The council offers a Career Grade scheme, giving you the chance to move up to a higher pay grade once probation and performance milestones are met
Ideal Candidate
You’ll thrive if you:
Love helping customers
Have a strong eye for detail
Learn quickly
Enjoy varied, fast-paced work
Want to grow your skills within a supportive team
If you’re keen to join a team that successfully handles HMO Licensing, Planning, Housing, Right to Buy, Building Control, Taxi Licensing, Land Charges, Street Naming and Numbering, then we want to hear from you!
Contract Type
This interim role has potential to transfer into a 12-month fixed-term contract, with the possibility of renewal.
Ready to start immediately? Apply now and help shape safer, better housing in Oxford!
Oxford-based Council | Hybrid Role | Interim Position
£13.12 PAYE / £16.52 Umbrella per hour
Are you ready to make a real impact in Oxford’s private rented housing sector?
We’re looking for an enthusiastic, motivated, detail-driven individual to join our client’s Selective Licensing Team ASAP while the council recruits permanently!
Why This Role Matters
Since September 2022, all private rented homes in Oxford require a licence under the Selective Licensing scheme. With nearly 50% of Oxford homes privately rented, this work is essential to ensuring landlords meet safety and management standards
You’ll be part of a busy, proactive team ensuring the smooth administration of this important scheme — and you’ll be doing work that directly benefits Oxford residents .
What You’ll Be Doing
Every day will be different! You’ll be:
Handling customer calls
Responding to a high volume of emails
Using detailed procedures & complex systems to process licensing applications
Working in a fast-paced environment where processes evolve with legislation
Delivering excellent customer service to landlords and residents
Learning quickly and applying new information confidently
This is a brilliant entry-level opportunity, and full training will be provided!
Hybrid Working (with initial office-based training)
For the first 2 months, you’ll be in the Oxford office while you train.
After that? Enjoy mostly remote working, with only 1–2 office visits per month. perfect for flexibility!
Growth & Progression
As you develop, your performance and dedication will be recognised
The council offers a Career Grade scheme, giving you the chance to move up to a higher pay grade once probation and performance milestones are met
Ideal Candidate
You’ll thrive if you:
Love helping customers
Have a strong eye for detail
Learn quickly
Enjoy varied, fast-paced work
Want to grow your skills within a supportive team
If you’re keen to join a team that successfully handles HMO Licensing, Planning, Housing, Right to Buy, Building Control, Taxi Licensing, Land Charges, Street Naming and Numbering, then we want to hear from you!
Contract Type
This interim role has potential to transfer into a 12-month fixed-term contract, with the possibility of renewal.
Ready to start immediately? Apply now and help shape safer, better housing in Oxford!
Job number 3629380
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