Job Description:
Sales Assistant – Retail
Location: Plymouth
Salary: DOE. Salary will increase after JET training and is under review for a potential increase.
Hours: 9:15am – 5:10pm, five days per week (37.1 hours). Day off normally Tuesday. Sundays are usually closed; December Sunday shifts are rotated fairly across the team.
Job Type: Full-time
Reports To: Manager / Deputy Manager
About the Role
Are you passionate about retail, customer service, and creating an inspiring shopping experience? This Sales Assistant role is perfect for someone who thrives in a lifestyle focused retail environment. You’ll work in a store where attention to detail, team collaboration, and exceptional customer experiences are key.
As a Sales Assistant, you’ll play a vital role in engaging with customers, driving sales, and maintaining the high standards of presentation and service that define the store.
Key Responsibilities
*Deliver outstanding customer service and build lasting relationships
*Maximise sales by sharing product knowledge and creating engaging experiences
*Motivate and support your team to achieve store goals
*Accurately handle cash and card transactions
*Maintain stock levels and update the stock system
*Merchandise the store effectively to optimise presentation and sales
*Maintain and grow the customer database
*Follow company sales processes to improve personal performance
*Ensure high standards of after-sales service, including order and complaint follow-ups
*Monitor KPIs and understand how your work contributes to store performance
*Maintain store equipment, cleanliness, and security
*Attend meetings, training sessions, and workshops as required
*Adhere to company values, uniform guidelines, and professional communication standards
Requirements / Desired Attributes
*Confident using till systems; experience with Bransom software is a plus
*Positive, inspiring, and ambitious personality
*Honest, reliable, and a team player
*Creative thinker with ideas to improve the store and customer experience
*Comfortable in a lifestyle retail environment with attention to detail and excellent customer service
Why Join Us?
*Join a supportive, team-oriented retail environment
*Work for a respected lifestyle and home retailer
*Grow your skills and career through JET training and development opportunities
*Contribute to a store environment that prioritises presentation, service, and customer experience
If you are interested in this position, please click apply now or call us for more details.
Job Type: Full-time