The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Childrens Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in peoples lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work.


The Opportunity Customer Service Officer
We are currently recruiting a Customer Service Associate for our Corporate Hub on the Lincolnshire County Council contract; you will be the first point of for District Council Services (e.g. Council Housing repairs) and other local services including Libraries and Heritage enquiries. You will be required to gather and process information efficiently and accurately.
If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you!
About you Customer Service Officer
To be a successful Customer Service Associate you will have a passion for delivering excellent customer service and excellent communication skills. Good IT skills with a competency in using Microsoft Office and Windows is also essential!
Where will I work? Customer Service Officer
Our offices are based in Lincoln City Centre at Lancaster House.
What hours will I work? Customer Service Officer
Monday-Friday 08:00-18:00 excluding Bank Holidays