Administrator
Farnborough
£28,000 - £32,000 per annum (dependent on experience)
Full time, Permanent
Monday to Friday 9am - 5:30pm


My client is seeking a full time, permanent Administrator to join their busy thriving property business. Great platform for candidates with a solid understanding of Airbnb’s or short-term letting properties.


The ideal candidate will have used the CRM system Guesty or similar, you will be at the forefront of a new division for this company.


Duties and responsibilities
Manage day-to-day administration of short-term rental properties, including Airbnb listings
Handle guest enquiries, bookings, and reservations in a timely and professional manner
Coordinate check-ins and check-outs, ensuring a smooth guest experience
Maintain and update property listings, pricing, and availability across platforms
Liaise with cleaners, maintenance teams, and contractors to ensure properties are guest ready
Monitor calendars and optimise occupancy rates where possible
Respond to guest queries and resolve issues efficiently during stays
Process payments, deposits, and booking confirmations
Ensure properties comply with relevant regulations and company standards
Maintain accurate records, reports and documentation related to bookings and property performance


Skills
Experience working within Airbnbs or short-term lettings.
Knowledge or use a CRM letting related property system (Guesty a bonus)
Good communication skills, both verbal and written along with professional telephone manner
An individual who is reliable and dependable and can operate confidentially with client matters
A quick leaner, who is confident to ask questions and work as part of a small team.
Proficiency in Microsoft Office suite


Benefits
Free staff parking
20 days leave plus bank holidays