Area Housing Manager – Exeter / Plymouth Patch
Rate: £28.28 per hour
Hours: 37 per week (Monday–Friday)
Location: Exeter (Hybrid with travel across Plymouth)
Contract: Temporary (until end of May 2026 - potentially longer or to go perm)About the Role
We are recruiting an experienced Area Housing Manager to deliver high-quality, customer-focused tenancy and neighbourhood management services across approximately 5,500 homes within the social housing sector.
Reporting to the Operations Manager, you will lead a team of Housing Officers across the Plymouth area, ensuring effective tenancy management, strong performance and positive outcomes for customers and communities.
Key Responsibilities
*Lead, manage and motivate a team of Housing Officers
*Deliver effective tenancy and neighbourhood management services
*Manage complex tenancy issues including ASB, safeguarding, hoarding, domestic abuse and tenancy fraud
*Ensure compliance with housing legislation, policies and risk management requirements
*Handle customer complaints and drive service improvements
*Work collaboratively with internal teams, local authorities and partner agencies
*Use data and customer insight to improve service delivery
*Maintain oversight of fire and property safety actions across schemes
*Build strong relationships with stakeholders including local authorities and elected members
About You
*Proven experience managing teams within social housing or a related sector
*Strong knowledge of tenancy and housing management
*Experience delivering performance improvements and managing change
*Confident using data, reports and KPIs
*Good understanding of housing legislation and best practice
*Strong stakeholder engagement skills
*Full UK driving licence and access to a vehicle
*Basic DBS check required
If you’re an experienced housing professional ready to step into a leadership role and make a real impact across communities, apply now.
For this Area Housing Manager position Send your CV over or call Carol on