Operations & Stock Control Co-ordinator
Location: Tamworth
Salary: Up to £35,000 (negotiable)
Hours: Full-time, 40 hours per week
About the Role
We’re working with a well-established and growing organisation operating in a fast-paced, product-driven environment. The business prides itself on accuracy, efficiency, and strong customer relationships, with a real focus on delivering a reliable, high-quality service.
They are now looking to appoint an Operations Administrator to join the team in a pivotal, hands-on role. This position sits at the heart of the business and plays a key part in ensuring that commercial, operational, and financial processes run smoothly and accurately.
What You’ll Be Doing
This is a varied role covering commercial administration, stock control, invoicing, credit control, and logistics coordination.
Commercial & Administrative Support
*Preparing and managing customer contracts and associated documentation
*Maintaining accurate, well-organised commercial records
*Providing day-to-day administrative support to the commercial function
Stock Control & Reporting
*Inputting and maintaining accurate stock data within internal systems
*Monitoring stock levels and investigating discrepancies
*Producing regular stock reports and supporting stock audits
Invoicing & Credit Control
*Raising invoices accurately and in a timely manner
*Ensuring invoices align with contracts, orders, and dispatch information
*Monitoring outstanding payments and following up with customers
*Producing aged debtor reports and escalating issues where required
Dispatch & Logistics Coordination
*Preparing dispatch documentation such as delivery notes and packing lists
*Coordinating transport bookings and delivery schedules
*Tracking shipments and resolving any delays or issues
Customer Liaison
*Acting as a key point of contact for customer queries
*Providing updates on orders, deliveries, and account status
*Building and maintaining professional, long-term customer relationships
What We’re Looking For
Essential
*Proven experience in an administrative, commercial support, operations, or stock control role
*Strong organisational skills with excellent attention to detail
*Experience with invoicing and/or credit control processes
*Confident using Microsoft Office, particularly Excel
*Able to manage multiple tasks and deadlines in a busy environment
Desirable
*Experience using ERP or stock management systems
*Exposure to logistics, dispatch, or supply chain processes
*Background in a commercial or operations-led environment
The Person
This role would suit someone who is:
*Highly organised and methodical
*Proactive and comfortable working with autonomy
*Detail-focused, with a strong sense of responsibility
*Adaptable and reliable in a fast-moving business
What’s on Offer
*Salary up to £35,000, depending on experience
*A stable, growing organisation where your role has real visibility and impact
*A varied position with genuine ownership of key processes
*Hybrid working can be offered for the right individual once established