Pyramid8 are recruiting for a proactive Project Coordinator to deliver smooth, high-quality implementations of their Cloud SaaS platform.
In this role, you’ll be at the heart of our customer journey—ensuring smooth onboarding, high-quality project delivery, and an outstanding client experience from day one. You’ll collaborate closely with our Head of Implementation, as well as teams across Sales and Service Delivery, making a real impact on how we support our customers.
This is a great opportunity for someone who thrives in a fast-paced environment, enjoys juggling multiple projects, and takes pride in building strong relationships and delivering results.
What You’ll Do
*Lead and coordinate end-to-end customer implementations
*Run client meetings and gather system requirements
*Manage timelines, milestones, and project documentation
*Keep communication flowing between customers and internal teams
*Identify risks early and keep projects on track
*Support customers, resolve issues, and ensure satisfaction
*Keep systems (Jira, SharePoint, trackers) accurate and up to date
What We’re Looking For
*Strong communication and customer-facing skills
*Ability to manage multiple projects at once
*Confident leading meetings and capturing requirements
*Highly organised with great attention to detail
Bonus if you have:
*2+ years in a similar role
*SaaS / IT / compliance experience
*Jira or project governance experience