*Based in Poole
*Monday to Friday
*FTC
Talent Guardian are working with a well-established and growing business to recruit a Credit Controller to join their busy finance team in Poole on a FTC.

This is a fantastic opportunity for someone who enjoys building relationships, managing accounts, and playing a key role in maintaining strong cash flow within a commercial environment.

You will take ownership of customer accounts, ensuring debts are effectively managed and payments are collected in a timely manner. This position combines credit control expertise with a strong customer service focus, acting as a key point of contact for account queries.

Key Responsibilities*Manage and collect outstanding debts, ensuring timely payments and minimising risk
*Act as the main point of contact for customer account queries
*Reconcile accounts and manage customer portals, including EDI systems
*Assess new and existing customers for creditworthiness, setting appropriate credit limits
*Resolve invoice and payment discrepancies quickly and efficiently
*Produce and issue statements, reminder letters, and overdue notices
*Monitor accounts on stop/credit hold and share regular reporting updates
*Build strong working relationships with both customers and internal teams
*Support month-end processes, including consolidated invoicing
*Escalate any significant risks or concerns where appropriate
What We’re Looking For*Previous experience in a credit control or finance role
*Strong communication skills with a customer-focused approach
*High attention to detail and strong organisational skills
*Experience working with finance systems and customer account portals (EDI knowledge beneficial)
*Ability to prioritise workload and manage multiple accounts effectively