Transport Coordinator
Permanent

Office based in Redditch

Competitive Salary
A well-established and fast-moving logistics and transport business is seeking a Transport Coordinator to join its time-critical operations team. This role offers an excellent opportunity for either an experienced logistics professional or a driven individual with some industry exposure who is eager to develop a long-term career within time-critical transport.
Why This Role Stands Out
This is not a routine logistics desk role. The successful candidate will support and manage urgent, high-value shipments where timing, accuracy, and communication are critical. Working across road, airfreight, and hand-carry solutions, the role offers real exposure to complex transport scenarios, including line-stoppage and escalated situations.
For candidates with limited experience, the business is committed to training, mentoring, and development, providing the structure and support needed to build confidence and capability within time-critical logistics.
The Role
The Logistics Coordinator will be involved in the full lifecycle of transport jobs, with responsibilities including:
*Managing customer enquiries and orders via phone and email
*Planning, booking, and tracking UK and European transport movements
*Preparing quotations and offering appropriate transport solutions
*Supporting urgent and time-critical shipments, including airfreight
*Liaising with customers, suppliers, warehouse, operations, and accounts
*Assisting with the management of delays, exceptions, and escalations
*Reviewing routes and suppliers to support cost efficiency and profitability
*Maintaining accurate job data, PODs, and supporting documentation
*Closing jobs correctly and ensuring readiness for invoicing
This role offers increasing responsibility as experience and confidence grow.
Candidate Profile
Applications are welcomed from candidates with varying levels of experience, including those looking to take the next step in their logistics career.
Key requirements include:
*Some experience or exposure within transport, logistics, or freight forwarding
*Interest in UK and European transport operations
*Strong work ethic with a willingness to learn and develop
*Good communication skills and a customer-focused approach
*Ability to remain organised and focused in a fast-paced environment
*A proactive, positive, and solutions-driven attitude
Desirable but not essential:
*Previous time-critical or European planning experience
*CPC qualification
*KPI or account management exposure
Full training and ongoing support will be provided for candidates who demonstrate the right attitude and commitment.
What’s on Offer
*Permanent position within a stable and respected logistics operation
*Structured training and development within time-critical transport
*Exposure to complex and high-priority transport challenges
*A role offering progression, responsibility, and long-term career potential
*Supportive team environment with strong operational backing
*Competitive package aligned with experience, with salary remaining confidential
Application
This opportunity suits a motivated individual who is keen to develop within logistics or an experienced coordinator looking for a fast-paced and varied role. All applications will be handled in complete confidence.