Customer Logistics Coordinator
other jobs Pertemps Crawley
Added before 5 Days
- England,South East,West Sussex
- Full Time, Permanent
- £30,000 - £32,000 per annum
Job Description:
Are you someone who thrives in a fast-paced environment, enjoys coordinating moving parts, and takes pride in keeping customers informed every step of the way?
A fantastic opportunity has arisen for a Customer Logistics Coordinator to join a well-established and growing business based in Crawley. This is a varied and hands-on role where you’ll sit at the centre of operations coordinating deliveries, liaising with hauliers, and ensuring a seamless customer experience from order to delivery.
This isn’t a typical customer service position. You’ll act as the key link between customers and transport providers, ensuring orders are delivered efficiently, on time, and with clear communication throughout.
The Role
*Coordinating and booking transport with hauliers
*Keeping customers updated with delivery schedules and ETAs
*Proactively resolving delivery issues before they arise
*Handling transport-related queries via phone and email
*Liaising with sites to ensure smooth delivery operations
*Managing proof of delivery (POD) documentation and resolving discrepancies
*Checking order details, pricing, and purchase orders for accuracy
*Updating internal systems with order changes, notes, and comments
*Supporting the wider team with administrative duties and holiday cover
The Person
*Prior experience in a logistics, transport, or coordination role
*Strong customer service and relationship management skills
*Excellent attention to detail, particularly with data and pricing
*Proficient in MS Packages & confident learning new IT systems
*A proactive, problem-solving mindset
*The ability to work to deadlines and stay calm under pressure
*A flexible, team-oriented approach
The Package
*Monday to Friday, 8:30am – 5:30pm (1 hour lunch)
*Salary up to £32,000pa DOE
*25 days holiday + 8 bank holidays. Company closed during Christmas period
*Up to 7.5% contributory pension & 3 x life assurance
*Share incentive scheme
*Free parking & great public transport links
Interviews are happening now, so don’t miss out — apply today to find out more.
A fantastic opportunity has arisen for a Customer Logistics Coordinator to join a well-established and growing business based in Crawley. This is a varied and hands-on role where you’ll sit at the centre of operations coordinating deliveries, liaising with hauliers, and ensuring a seamless customer experience from order to delivery.
This isn’t a typical customer service position. You’ll act as the key link between customers and transport providers, ensuring orders are delivered efficiently, on time, and with clear communication throughout.
The Role
*Coordinating and booking transport with hauliers
*Keeping customers updated with delivery schedules and ETAs
*Proactively resolving delivery issues before they arise
*Handling transport-related queries via phone and email
*Liaising with sites to ensure smooth delivery operations
*Managing proof of delivery (POD) documentation and resolving discrepancies
*Checking order details, pricing, and purchase orders for accuracy
*Updating internal systems with order changes, notes, and comments
*Supporting the wider team with administrative duties and holiday cover
The Person
*Prior experience in a logistics, transport, or coordination role
*Strong customer service and relationship management skills
*Excellent attention to detail, particularly with data and pricing
*Proficient in MS Packages & confident learning new IT systems
*A proactive, problem-solving mindset
*The ability to work to deadlines and stay calm under pressure
*A flexible, team-oriented approach
The Package
*Monday to Friday, 8:30am – 5:30pm (1 hour lunch)
*Salary up to £32,000pa DOE
*25 days holiday + 8 bank holidays. Company closed during Christmas period
*Up to 7.5% contributory pension & 3 x life assurance
*Share incentive scheme
*Free parking & great public transport links
Interviews are happening now, so don’t miss out — apply today to find out more.
Job number 3635325
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Company Details:
Pertemps Crawley
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