Quality Assurance Officer
Location: Birmingham, with 2 days per week in the office
Working pattern: Hybrid


At Disrupt, we’re all about making things better and we work with amazing organisations who make a real impact to society, people and planet. We challenge the ordinary, improve how things work, and build a business that is focused on quality, accountability, and positive impact. If you are looking to get your QA career started, are looking to get back into Quality assurance following a break or have studied Quality Management with the aim of changing careers and want to develop your practical skills/career in quality assurance, quality management systems and process improvement, this could be the perfect next step.


We’re looking for a Quality Assurance Officer to support the overall success of our Quality Management System and policy and help us maintain high standards across the business. You’ll play an important role in supporting ISO 9001 compliance, assisting with audits, tracking improvements, and helping teams work smarter and more consistently.


What you’ll be doing
*Support the day-to-day running of our Quality Management System and Policy.
*Help monitor and maintain ISO 9001 compliance across the business.
*Assist with internal audits, quality checks, and follow-up actions.
*Track non-conformities, corrective actions, and improvement opportunities.
*Keep quality records accurate, organised, and up to date.
*Work with colleagues across the business to improve processes and standards.
*Support quality-related training and awareness activity.
*Help us identify smarter ways of working and drive continuous improvement.
*Travel occasionally to other sites across the UK, with overnight stays where required.


What we’re looking for
We’re open to graduates or anyone who has studied and passed relevant Quality Assurance / Quality Management qualifications or is an experienced Quality Assurance officer and is ready for that next step to build on their practical experience and build a career in quality and compliance.
You’ll ideally have:
*An interest in progressing your career in quality assurance /quality management.
*Some practical experience is preferred through work, placement, internship, or a previous role however we will also consider you if you have some work experience and have completed the relevant studies.
*An understanding of ISO 9001
*Strong attention to detail and a methodical approach.
*Good written and verbal communication skills.
*Confidence using Microsoft Word, Excel, PowerPoint, Outlook, and databases.
*Strong organisational skills and the ability to manage priorities.
*A proactive, positive attitude and a willingness to get involved.


What’s in it for you
*Salary of £28,000–£35,000 depending on experience.
*Hybrid working, with two days each week in our Birmingham office.
*A genuine opportunity to build your career in quality assurance.
*Supportive team culture with room to learn and grow.
*Exposure to ISO standards, audits, process improvement, and operational change.
*The chance to be part of a business that wants to do things differently.


We’re not a business that stands still. We believe in challenging processes, improving standards, and creating better outcomes for the people we work with. If you want to join a team where quality matters, ideas are valued, and development is encouraged, we’d love to hear from you.


Apply now
If you’re looking for an opportunity to develop your career in quality assurance and make an impact from day one, apply today.