Payroll Support Officer
*Location: Trafford Town Hall, Greater Manchester
*Job Type: Full-time, Temporary (Maternity Cover until 31 October or until the postholder returns, whichever is later)
*Working Hours: 36.25 hours per week – Hybrid
*PAYE rate: £17.83 per hour.
We are seeking a Payroll Support Officer to join the Greater Manchester Shared Service Centre. This role is ideal for someone with a passion for payroll delivery, who thrives in a fast-paced, high-volume, customer-focused environment. If you have experience and understanding of payroll processes and calculations, this could be the perfect opportunity for you.
Day-to-day of the role:
*Support the development of a Shared Service Centre for Partnership members, ensuring a high-performing and customer-focused transactional HR, Payroll, and Pension service.
*Provide a comprehensive payroll control and governance administration function across multiple large, complex organisations.
*Respond to general and complex queries from employees regarding their pay, ensuring accurate and timely resolutions.
*Maintain up-to-date knowledge of relevant technical knowledge, legislation, regulations, and best practices to provide accurate advice and ensure compliance.
*Develop and support productive working relationships with external and internal partners, confidently representing the service in meetings and projects.
*Monitor the delivery of operational activities against plans, ensuring deadlines and performance targets are met.
*Contribute to the creation and execution of strategic and project plans for the service.
Required Skills & Qualifications:
*Some experience and understanding of payroll processes and calculations.
*Numerate with a related qualification or demonstrable competence through previous experience.
*Ability to work flexibly within agreed parameters, with options for home-based work.
*Happy to undergo Police recruitment vetting.
*Strong interpersonal skills to manage relationships with employees, managers, and external stakeholders.