Our client is looking for a Completions and Processing Associate to join their team to cover a 6-month contract. They are a small and friendly team situated in prestigious offices in Bracknell. Within this role you will be responsible for processing mortgage applications from start to finish.
Responsibilities
· Process mortgage applications accurately
· Manage and maintain a pipeline of cases to meet internal SLAs
· Communicate with internal and external teams, including brokers and solicitors
· Handing incoming calls and make outgoing calls as necessary
· Progress cases from offer stage through to funds release and completion
· Complete administrative tasks including data entry, scanning, indexing documents, and preparing funds for release
· Working inline with regulatory frameworks and identifying potential risks or fraudulent activity
· Work to agreed objectives, KPIs, and service standards
· Undertake any additional tasks as required by management
Skills/experience required
· Experience working within a mortgage or financial services environment
· Strong understanding of the mortgage application process
· Knowledge of Consumer Duty, Data Protection, Anti-Money Laundering, Treating Customers Fairly (TCF), and MCOB
· Excellent attention to detail and accuracy
· Strong organisational skills with the ability to multitask effectively
· Confident telephone manner with strong communication skills
· Ability to work in a fast-paced, target-driven environment
· Proactive approach with the ability to suggest process improvements
· Customer-focused with a commitment to quality service delivery
· Highly organised with strong planning skills
· Team player with the ability to collaborate effectively
· Adaptable and flexible in a changing environment
· Calm under pressure and able to meet deadlines
· Positive, enthusiastic, and driven to achieve results
· Demonstrates ethical and compliant behaviour at all times
Benefits
· Competitive pension
· 25-day annual leave + birthday day off
· Highstreet discounts
· Company Car Scheme
· Life Assurance
· BUPA Dental
· PMI
· Cash Plans
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.