Sports Centre Duty Manager
Fire Service College, Moreton-in-Marsh
Full-Time | Permanent
We are currently recruiting for a Sports Centre Duty Manager to support the Head of Site Operations in the day-to-day running of the Sports Centre at the renowned Fire Service College.
This is a fantastic opportunity to join a well-established and supportive environment, ideal for candidates with a background in sports centres, leisure facilities, or fitness environments who are looking to step into or develop within a supervisory role.
About the Role
As a Duty Manager, you will play a key role in ensuring the smooth, safe, and efficient operation of the sports centre. You will lead by example, delivering excellent customer service while maintaining a clean, safe, and welcoming environment for both staff and visitors.
Key Responsibilities
*Build strong customer relationships and deliver a high-quality customer experience
*Ensure excellent standards of customer care and service delivery
*Handle customer queries, complaints, and issues in a professional and effective manner
*Support the safe operation of the facility, ensuring compliance with Health & Safety standards
*Provide visible leadership to staff, ensuring they are motivated and performing effectively
*Maintain high standards of cleanliness and presentation across the centre
About You
*Previous experience in a sports centre, leisure, or similar environment (e.g. lifeguard, gym instructor, personal trainer)
*Willingness to complete a lifeguard qualification (RLSS NPLQ) if not already held
*Level 2 Gym Instructor qualification (preferred)
*First Aid at Work certification
*Pool Plant Operator qualification (CIMSPA) is desirable
*Strong communication and customer service skills
*Ability to work in a team-oriented, fast-paced environment
Management experience is not essential.
Working Hours
*37.5 hours per week, across 5 days
*Weekend working required
*Rotating shifts (example patterns):
*05:45 - 13:45
*13:30 - 21:30
About Fire Service College
The Fire Service College is a globally recognised training provider delivering specialist courses across emergency services, military, and commercial sectors. Set across a 300-acre site, it offers both practical and classroom-based learning, attracting learners from the UK and internationally.
What’s on Offer
*23 days holiday (rising to 27) + option to buy additional leave
*Company pension, life assurance & enhanced family leave policies
*Access to a wide range of employee benefits and discounts
*Free onsite gym membership, subsidised canteen and bar
*Free onsite parking
*Free weekday accommodation (if required)
*Volunteering day to support a cause of your choice
*Opportunities for training, development, and further qualifications
*Supportive work environment with strong work-life balance


Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.