We are delighted to be partnering with a fantastic manufacturing business based in Newton Aycliffe. Our client is seeking an experienced Credit Controller to join their finance team on an interim maternity cover.


Duties and Responsibilities


*Proactively contact customers by phone, email or letter to chase outstanding payments.
*Monitor customer account balances and ensure timely collections in line with agreed credit terms.
*Liaise with the sales and customer service teams regarding disputed invoices or delayed payments.
*Escalate high-risk accounts or non-payment issues to the Finance Manager as needed.
*Set up and maintain accurate customer records in the accounting system.
*Allocate incoming payments against the correct invoices.
*Monitor and manage credit limits, placing accounts on hold where necessary.
*Assist with the preparation of weekly/monthly aged debtor reports.
*Support monthly statement runs and ad hoc customer account reconciliations.
*Help with the preparation of internal reports for management review.
*Rebate & Claim back Calculations.
*Customer Sales Reporting.
*Ensure all documentation is filed accurately (digitally or physically) in line with data protection requirements.
*Process credit application forms and support credit checks on new customers.
*Respond promptly and professionally to internal and external credit control queries.
*Coordinate customer credits or refunds when required.
*Process incoming funds.
*Negotiate re-payment plans.
*Arrange customer collections.
*Provide cover for other members of Finance team as required.
*General office duties as required by the Finance Director.
Experience and Person Specification
*Previous experience in a credit control or finance administration role (ideally within manufacturing or similar sector).
*Excellent communication skills – written and verbal.
*Confident in dealing with customers over the phone and via email.
*Strong attention to detail and accuracy in data handling.
*Good organisational and time management skills.
*Able to work independently as well as collaboratively within a team is essential.
*Familiarity with computer software systems – Opera would be an advantage but not essential.
*An in-depth knowledge of Microsoft Excel to include Pivot tables, VLOOKUP/XLOOKUP, and other advanced Excel functions for reporting and reconciliation is desirable.
*Good numeracy skills.
*Confidence and the ability to place pressure tactfully on individuals and companies who owe money.
*Strong organisational and administrative skills with attention to detail and a methodical approach.
*Appreciation of confidentiality and discretion.
This is a great opportunity to join a great company. Apply today and lets arrange a call to discuss this opportunity further.