Service Administrator - Horsham | £30,000 + Bonus + Progression within Hire
We’re recruiting for a Service Administrator to join a busy and well-established hire operation in Horsham. This role is ideal for someone currently working within a plant hire, tool hire, or equipment hire business who understands the pace of a hire desk or service environment.
If you’ve worked as a Hire Controller, Service Controller, or in a hire-based admin role, this is a great opportunity to step into a structured position with clear progression.
Why apply for this Service Administrator role?
You’ll be joining a business where your hire experience is valued and developed:
*You’ll earn a salary of £30,000 with a performance-related bonus
*You’ll have clear progression opportunities within a growing hire business
*You’ll gain exposure across both hire desk and service operations
*You’ll work in a fast-paced, team-focused environment
*You’ll build on your existing controller or hire coordination experience
Key Responsibilities:
In this Service Administrator role, you’ll support the smooth running of both hire and service operations:
*Supporting the hire desk and service team with daily coordination tasks
*Scheduling equipment servicing, maintenance, and availability
*Acting as a key point of contact for engineers, drivers, and customers
*Processing hire contracts, job sheets, and service documentation
*Monitoring equipment availability and updating internal systems
*Handling incoming calls and job-related queries
*Tracking job progress to ensure deadlines are met
*Raising purchase orders and supporting invoicing processes
What we’re looking for:
This Service Administrator role requires experience within a hire or similar operational environment:
*Previous experience within plant hire, tool hire, powered access, or equipment hire
*Experience as a Hire Controller, Service Controller, or similar coordination/admin role
*Understanding of scheduling, job allocation, or service coordination
*Confident communicator with both customers and operational teams
*Strong organisational skills and ability to work in a fast-paced environment
*Comfortable using systems to track jobs, equipment, or service records
If you’re looking for your next step as a Service Administrator in Horsham and already have experience within a hire or controller environment, this is a great opportunity to join a business that will value your background and help you progress. Apply now to find out more.
Job Number 933325 / INDPLANT
Location Horsham
Role Service Administrator
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.