Job Title: E-Commerce Account Manager
Location: Homebased - Homebased - Remote with regular travel to South Essex (1 day week) - it is advised you drive due to the location of our client.
Work Pattern: Full Time
Reports To: Shopper Marketing & E-Commerce Controller
Salary: £30,000 - £34,000 DOE + Excellent Benefits
The OpportunityWe are working with a leading FMCG business in the food sector to appoint an E-Commerce Account Manager / Senior E-Commerce Executive. This is an exciting, hands-on role sitting within the Mainstream UK team, offering genuine breadth across account management, digital retail, D2C and B2B channels.
You’ll be joining a commercially driven, fast-paced environment where no two days are the same - supporting a high-profile portfolio of retail accounts and contributing to the ongoing development of e-commerce and digital strategy.
Key ResponsibilitiesAccount Management
*Day-to-day management of key retail accounts including major online grocery and marketplace platforms.
*Completion of monthly promotional nomination forms, new line forms for NPD, and promotional audits.
*Preparation of weekly sales reports and promotional analysis.
*Management and reconciliation of a significant media budget.
E-Commerce
*Setup, management and optimisation of retailer.com advertising campaigns via bidding platforms; monitoring performance and completing post-campaign analysis.
*Maintenance and development of optimised pack images and product content across retail platforms for both existing range and NPD.
*Management of a third-party content distribution platform.
*Implementation and tracking of a Ratings & Reviews programme with monthly reporting.
*Ownership of the Mainstream Product Bible - keeping it current and accurate.
D2C - Online Shop
*Supporting monthly campaign briefs and creative processes from ideation through to implementation.
*Consumer Care support.
*Liaison with fulfilment provider.
*Monthly promotional setup and upload of weekly/monthly sales reports.
B2B - App-Based Ordering Platform
*Management of this growing initiative across Foodservice and Ethnic business sectors.
*Playing an active role in developing the platform as it continues to scale.
About YouYou will be degree educated (or equivalent) with 2-3 years’ experience in a similar e-commerce, account management or digital marketing role. You will bring:
*Strong analytical and problem-solving skills, with a commercially and financially astute approach.
*Excellent communication, relationship management and stakeholder engagement skills.
*Experience managing budgets and delivering against project deadlines.
*A proactive, organised, creative mindset with the ability to manage a diverse and demanding workload.
*Resilience, self-motivation and the ability to thrive under pressure.
*Agility and flexibility in a fast-moving, ever-changing environment.
Benefits*Annual holiday allowance 25 days. Employees will be given the opportunity to buy or sell up to 5 days holiday per holiday.
*Pension: Group personal pension, company contribution of 4%.
*Life Cover: 3 x your salary in the event of your death to your nominated beneficiary.
*Occupational maternity pay plus SMP.
*Accident Cover: Disability compensation Payment.
*Medicash Cash Plan: Client pays for Individual Cover or Family. Employee has the option to increase the benefit.
*Employee Assistance Programme.
*Lunches: Free every day on site
*Free drinks available all day on site.
*Quarterly Staff Samples.
*Staff shop.
*Heavily subsidised sports and social events.
*Annual flu vaccination voucher
Pursuit Resources Group is acting as a recruitment consultancy in relation to this role. All applications are treated in the strictest confidence.