Full Time Contract Role | Monday - Friday | £26,000 - £27500 | 33 days Annual Leave + Benefits
You’ll play a key role in both customer experience and behind-the-scenes operations.
Reception & Customer Experience
Providing a warm, professional welcome to all clients and visitors
Managing front-of-house, calls, and day-to-day enquiries
Delivering viewings and supporting meeting room bookings
Building strong relationships with customers and resolving queries efficiently
Supporting smooth client move-ins and ongoing engagement
Maintaining high presentation standards across the centre
Operations & Commercial Support
Supporting revenue capture and identifying upselling opportunities
Preparing meeting rooms and office spaces to a high standard
Assisting with the day-to-day running of the centre
Health & Safety & Compliance
Ensuring the centre operates safely and in line with policies and procedures
Completing regular checks and resolving issues within set timeframes
Coordinating contractors and overseeing works on-site
Supporting compliance with GDPR, AML, and internal processes
Maintaining accurate records and reporting incidents where required
About You
You’ll be someone who enjoys being front-facing but is equally comfortable taking ownership behind the scenes.
Previous customer service or reception experience (essential)
Strong communication and relationship-building skills
Highly organised with excellent attention to detail
Proactive, reliable, and able to work independently
A team player with a positive, can-do attitude
Confident using Microsoft Office (Word, Excel, Outlook)
What You’ll Get
Competitive salary
Benefits package
Ongoing training and development (including First Aid & Fire Marshal)
A varied role within a professional, fast-paced environment
The Environment
This is a fully site-based role suited to someone who enjoys being busy, visible, and involved in all aspects of the workplace.