Mpeople Recruitment have a fantastic new opportunity for a thorough Internal Sales Account Manager to join a market-leading manufacturing business based in Middleton (M24).
*Location: Middleton
*Salary: £30,000 - £35,000 dependent on experience
*Hours: 8.30am – 5.30pm, Monday to Thursday, & 8.30am – 4.30pm Fridays
*Employee benefits: Private healthcare plan, progression opportunities, company profit related bonus scheme etc.
Please note this role is about relationship management and existing account development – no cold calling involved!
The Internal Account Manager will be responsible for managing a portfolio of existing client accounts, ensuring excellent customer service, identifying opportunities for growth, and supporting the Key Account Managers. They will act as a key point of contact for clients, ensuring orders are processed smoothly and client needs are met.


Responsibilities would include:
*Manage and maintain relationships with a portfolio of existing clients
*Act as the primary contact for client enquiries, orders and support
*Ensure high levels of customer satisfaction and service delivery
*Maintain regular contact with clients to understand their needs and requirements
*Identify opportunities to grow existing accounts
*Support the Key Account Managers in developing strategic accounts
*Monitor account performance and sales activity
*Process and manage client orders from enquiry through to delivery
*Liaise with production, planning and logistics teams to ensure on-time delivery
*Provide accurate updates to customers regarding order status
*Maintain accurate records within CRM and internal systems


The desired candidate would have the following experience, skills and attributes:
*Experienced in a manufacturing, engineering or industrial sector
*Experienced in B2B sales (internal or external sales)
*Proactive and self-motivated
*Strong attention to detail
*Able to work well within a team environment
*Comfortable working in a fast-paced environment
*Strong relationship building and communication skills
*Excellent organisational and time management skills
*Commercial awareness and the ability to identify sales opportunities
*Good problem solving ability and customer-focused mindset
*Confident using CRM systems and Microsoft Office


Please note that Mpeople cannot respond to all applicants due to the high volumes of CV’s received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search