Credit Controller
As a Credit Controller, you will manage a portfolio of customer accounts, ensuring timely payment of invoices and effective resolution of queries. You will be responsible for the full accounts receivable function, from cash allocation and reconciliations through to debt collection and recovery. Working closely with finance and commercial teams, you will help optimise credit risk and maintain robust, professional relationships with customers.
Responsibilities:*Manage the full accounts receivable ledger for an allocated portfolio of customers, ensuring accurate and timely invoicing and payment allocation
*Proactively chase outstanding debts via phone, email, and written communication to achieve agreed collection targets and reduce aged debt
*Perform daily cash allocation and account reconciliations, investigating and resolving discrepancies promptly
*Monitor customer accounts, identify potential credit risks, and escalate concerns in line with company procedures
*Handle customer queries and disputes, working with internal stakeholders
Requirements:*Experience in credit control, collections, or financial services
*Strong communication and negotiation skills
*Confident and professional telephone manner
*Good IT skills, including Microsoft Office
*Ability to work independently and manage workload effectively
*Strong attention to detail and organisational skills
*Positive, proactive, and results-driven approach