About us
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.
We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.
Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.
With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership.
The team you will join
The Shaping Excellence team provides clients with legal based training dedicated to enhancing the knowledge and skills of delegates from board members, senior leadership teams, line managers and employees across various industries. Our mission is to offer innovative and practical training solutions that ensure our clients remain compliant with the latest legal standards that will help take their organisation to the next level.
The work you will be doing
Responsibilities include:
*Work with our dedicated trainers to identify and engage with potential clients to promote and sell legal training programs.
*Build and maintain strong relationships with existing clients to ensure repeat engagement, long-term partnerships and customer satisfaction.
*Develop a deep understanding of our training offering, the Shaping Excellence proposition, sector expertise and emerging industry trends and client needs.
*Create and deliver compelling presentations and proposals to clients to sell training (note, the role will not require the delivery of training to clients).
*Negotiate contracts and close sales aligned with client needs and firm strategy to meet or exceed sales targets.
*Collaborate with the Shaping Excellence Team and internal stakeholders to ensure client feedback is integrated into future training programs.
*Act as a key link between clients, the Shaping Excellence Team and fee earners, helping to identify opportunities where training can support wider organisational change, compliance and risk management.
*Maintain accurate records of sales activities, client interactions, and contracts and proactively manage the busy Shaping Excellence calendar.
*Attend industry events, conferences, and networking opportunities to raise the profile of the Shaping Excellence.
*Provide exceptional client service and support throughout the end-to-end client journey, from initial engagement through to delivery and follow on opportunities.
Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.
What we are looking for
*Proven experience in sales or business development in a legal, training or professional services environment.
*Strong knowledge of our legal training programs and the client need for training.
*Excellent communication and presentation skills.
*Strong negotiation and closing skills.
*Ability to build and maintain strong client relationships.
*Self-motivated, goal-oriented and able to work independently.
*Proficiency in using CRM software and sales tracking tools.
*Willingness to travel as needed to meet with clients.
Hybrid Working
Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.
Benefits
As a Birketts colleague, you will be eligible to receive a wide range of benefits:
*25 days holiday (FTE) plus Bank Holidays
*Long Service holiday award – 1 extra week every 10 years continuous service
*Private Healthcare with BUPA (offered after probation is passed)
*Scottish Widows Pension Scheme (5% employer / 5% Employee)
*Staff Profit Share and Individual Performance Bonus Scheme
*Salary sacrifice (Pensions, Staff Profit Share)
*Life Assurance - 4 x salary / Permanent Health Insurance
*Paid CSR Day
*Enhanced Maternity/Paternity Leave
*Subsidised gym membership
*Electric car scheme
*Dress for your Day Policy
You can find out more on our website: https://recognition-reward-benefits/
Inclusivity and Culture
At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth.
Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.
We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.