Adecco is proud to be working in partnership with Swindon Borough Council to recruit a range of roles across Housing and Corporate Repairs, including:


Service Manager - Voids


Salary: £64,614 | Level: CFL12


Join Swindon Borough Council at a pivotal moment in our transformation journey. Backed by major investment, strengthened leadership and a clear mandate for improvement, this is an opportunity to play a critical role in shaping a modern service with real impact.


Background


Swindon Borough Council is investing £250 million over five years to improve safety, compliance and tenant experience following a C3 regulatory judgement.


Reducing void turnaround times and returning homes to use quickly is a key priority within this improvement programme.


Your New Role


As Service Manager - Voids, you will lead the end-to-end delivery of the voids service across the housing portfolio, ensuring empty homes are brought back into use quickly, safely and to a good standard.


You will be accountable for performance across the entire voids turnaround process, from inspection through to completion and re-let. Working closely with operational teams, contractors, lettings colleagues and residents, you will provide clear leadership and assurance that homes meet required lettable and housing standards.


With responsibility for a significant budget and a mixed delivery model, you will oversee workforce planning, contract management and performance monitoring, balancing speed with quality to minimise rent loss while maintaining a strong focus on customer experience. You will also drive service improvement, strengthen governance and use performance data to support informed decision-making.


What You’ll Need to Succeed


You will have experience leading voids, repairs or maintenance services within a local authority or social housing setting. A strong understanding of housing standards, asset management and contractor oversight is essential, alongside experience managing teams, performance and budgets.


A relevant property or construction related qualification is desirable, as is a recognised health and safety qualification.


What You’ll Get in Return


We offer:


*Competitive local government pay and benefits
*Access to the Local Government Pension Scheme
*Senior leadership development opportunities
*A role with direct impact on housing availability and resident outcomes


How to Apply


For further information or to arrange a confidential discussion, please contact Sam Headey at Adecco.


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