Two reasons to apply:
*This is an opportunity to step into a more senior onboarding role with increased ownership, oversight, and involvement in process improvement and stakeholder management.
*The role offers broad exposure across investor relations, compliance, and operations, providing a strong platform for progression within financial services.
Summary of the job:
The Client Onboarding Associate will take a leading role in managing the end-to-end onboarding process for retail investors, ensuring efficiency, accuracy, and full regulatory compliance. The position also involves mentoring junior team members and contributing to the continuous improvement of onboarding processes and controls.
About the client:
The client is a well-established and growing investment management firm with a strong presence in the retail investment market. They are committed to fostering an inclusive and collaborative working environment, with a focus on delivering high-quality investment solutions and client service.
Key responsibilities:
The successful Client Onboarding Associate candidate will oversee the processing of complex client applications, ensuring all AML and KYC checks are conducted in line with regulatory and internal standards. They will perform detailed risk assessments, manage escalations for high-risk cases, and act as a key point of contact for internal stakeholders including compliance, finance, and sales. The role involves reviewing and signing off onboarding cases, supporting audits, and ensuring data integrity across internal systems.
The successful candidate:
The ideal candidate will have at least 3 years’ experience in client onboarding, investor relations, or a similar operations function within financial services. They will possess a strong understanding of AML, KYC, and regulatory requirements, alongside knowledge of retail investment products such as VCTs, EIS, or similar structures.
What is on offer for the candidate:
The role offers the opportunity to take on greater responsibility within a supportive and high-performing team, with clear scope for career progression. The candidate will gain exposure to a wide range of operational and regulatory processes, while contributing to strategic improvements and delivering a high standard of client service in a collaborative environment.