Tenancy Manager - City of London - £30,000 Base - up to £42,000 OTE

Dove & Hawk are working in partnership with a leading global property consultancy who are seeking an experienced Tenancy Manager to join their office in the City of London.

The individual will be directly supporting the lettings team ensuring the smooth progression of tenancies from point of offer to move in.

The role will be extremely busy and requires an individual who is efficient, able to work to tight deadlines and possess a strong analytical skill set with an excellent eye for detail.

Responsibilities
*Managing all aspects of daily office operations
*Providing comprehensive administrative support to the estate agency team, including meeting coordination, client documentation preparation and property marketing materials.
*Overseeing reception coverage, visitor management and ensuring exceptional client hospitality.
*Supporting compliance and the letting teams across four offices with obtaining AML from landlords, adhering to data protection requirements, and estate agency regulatory standards.
*Maintaining digital filing systems
*Supporting the teams in delivering exceptional client service.
*Creating new property instructions and remarketing
*Managing online Rightmove/Zoopla/On The Market portals
*Onboarding landlord’s*AML checks using Thirdfort
*Escalation and sign off for relevant company LLs/PEPs/SIPs/RCAs/sanctioned countries
*Sending T&C’s

*Creating new property instructions and remarketing*Booking in new marketing materials
*Checking/booking in GSC’s, EPCs, EICRs, landlord licensing, land registry

*New deal administration*Double checking the negotiators’ files: AML, references, TA clauses
*Drafting tenancy agreements
*Protecting deposits
*Completing sublet forms for Block Management agents
*Keeping deal tracker up to date
*Ensuring all compliance is up to date and correct for both tenants and landlords

*Drafting Deed of surrender documents
*Drafting Change of sharer addendums
*Mid-tenancy take-ons or addendums
*Booking in pre-tenancy work & check in’s
*Right to rent checks
*Key management

Skills and Experience Required:
*At least 1 years’ proven Tenancy Progression/Lettings Administration experience
*Strong understanding of tenancy agreements
*Excellent communication skills - both written and verbal
*Proactive and positive approach
*Ability to manage own workload, multitask and remain calm under pressure
*Excellent organisational skills and telephone manner
*Preferably have ARLA / Propertymark qualification
Salary: £30,000 Base, up to £42,000 OTE
Working Hours: Monday to Friday 8:30am - 6pm, office based

If you are a proactive individual who is keen to progress their career within an established brand, please contact Anisha on the Business Support team at Dove & Hawk Property Recruitment.




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