To undertake quality assurance of medico-legal quantum and liability reports & related documents associated with the expert witness claim cycle.

WHAT YOU WILL BE DOING
*To proof read highly complex reports and provide feedback to the Associates to ensure Quality and robustness of the final product.
*To offer professional guidance to Associate Expert Witnesses with regards to the their instructions and the legal process associated.
*To ensure all QA processes effectively support the delivery of services to the Company’s clients and customers.
*To work with and to assist Associate Expert Witnesses to meet Deadlines and Service Level Agreements.
*To provide clinical and/or legal-focused support to Associate Expert Witness and other stakeholders as required.
*To provide support and input into weekly case clinics with the Associate Expert Witnesses, as identified by Head of Expert Witness.
*To provide support to Bush & Co Reports Team, as identified by Head of Business Operations.

There will be an expectation to travel into the Daventry office on occasion; frequency dependant on home location.

SKILLS AND EXPERIENCE REQUIRED
*Background in Civil Law. Preferably within the Clinical Negligence and/or Personal Injury sector.
*Or a background in healthcare. Preferably with some experience of care package provision and individuals with long term health needs.
*Ability to understand and calculate costs associated with care/therapy provision as recommended within Associate Expert Witness reports
*Strong attention to detail and ability to focus.
*Ability to handle high volume of work and react to frequently changing time scales
*Ability to identify the medico-legal aspects of the claim-cycle.
*Ability to work alongside and with other departments to meet customer needs.
*IT skills – outlook, word, excel.
*Organisational skills.
*Leadership skills.
PERSONAL ATTRIBUTES
*Rigorous, evidence-based professional, keen attention to detail
*Hardworking
*Driven to deliver outstanding customer service
*Approachable, supportive & helpful
*Unified working across internal departments to deliver the service; Curious to find new ways to support stakeholders
*Passionate to keep our injured clients at the centre of everything we do
*Knowledgeable
*Confident communicator orally & in writing
*Integrity
*Resilient

REF-227 881