Administrator
*Job Type: Temporary, Full-time, Office Based
*Location: Rochdale, OL16 1XU
*Duration: End of June 2026 (likely to extend)
*Pay: £13.26 per hour PAYE
*Working Hours: 8:45am till 4:45pm
We are excited to offer a fantastic opportunity for an Administrator at Rochdale Council. This role involves providing clerical and administrative support to the Licensing Section, assisting in various aspects of the Section’s activities that require additional skills, cash-handling, or specialist expertise and knowledge.
Day-to-day of the role:
*Carry out the duties and responsibilities of a Grade 3 Public Protection Admin Officer, implementing the council’s approved policies and statutory duties related to Public Protection as required.
*Offer guidance, receive and scrutinise applications for all licenses and registrations within the scope of the Public Protection Section.
*Deal with members of the public and other customers at the reception desk and by telephone, liaising with other Services, service providers, and outside agencies, such as the Police and Fire Service.
*Receipt and prepare for banking all fees and other miscellaneous income, in line with Service and Council procedures.
*Receive, process, and record requests for the Section’s services, either in manual or computer-based format.
*Maintain the Service registers both statutory and non-statutory, either in manual or computerised format.
*Assist in the collection and processing of all formats of management information and other data.
*Handle and process incoming and outgoing correspondence and all other documentation.
*Carry out data inputting and data transfer and assist in the maintenance of the Section files and filing systems, both manual and computerised.
*Provide support to a busy team, delivering great customer service in a target-driven environment where the accuracy of complex information is vital.
*Work with a range of staff and licensed persons and premises, requiring good communication and numeracy skills.
Required Skills & Qualifications:
*Recent experience working as an Administrator / Business Support Officer.
*Previous Licensing experience is beneficial but not essential.
*Strong IT skills, proficient in Microsoft Office and internal Council IT systems.
*Excellent interpersonal skills, capable of effectively communicating with the public, staff, and managers.
*Excellent telephone manner.
If you are interested in this role, please apply using your latest CV!