Reed Technology is working with an established company based in Edinburgh, currently hiring an experienced 2nd / 3rd Line Network Engineer – LAN & Wi-Fi (Aruba).


This is a Permanent role, paying up to £55.000 / year with a predominantly home-based work model, with occasional travel to the Edinburgh office and customer sites if required.
Key Responsibilities:
*Diagnose and resolve complex network incidents, primarily related to wired and wireless infrastructure.
*Manage and progress fault tickets through to resolution within agreed SLAs.
*Perform root cause analysis and implement permanent fixes.
*Produce clear technical notes, incident reports, and documentation.
*Provide 2nd and 3rd line support for LAN and Wi-Fi networks.
*Assist with the design, implementation, and optimisation of LAN and WLAN solutions.
*Carry out network changes in line with change management processes.
*Participate in customer meetings (remote and on-site) to discuss incidents, designs, and improvements.
We’re looking for someone with:
*Proven experience in a 2nd / 3rd line network engineering role.
*Strong knowledge of LAN and Wi-Fi technologies.
*Solid understanding of: Switching & VLANs, Wireless standards (802.11), Network security fundamentals, Troubleshooting complex network issues.
*Experience supporting network-related projects alongside BAU support.
*Experience in customer environments (MSP or enterprise).
*Relevant certifications (e.g. Aruba, Cisco, or equivalent).
*Hands-on experience with Aruba networking products, including: Aruba Wireless Access Points & Switches, Aruba Airwave, Aruba Central, Aruba ClearPass
Benefits:
*Permanent contract.
*Salary up to £55.000 / year (DOE).
*Home-based role for day-to-day work with occasional travel to the Edinburgh office or customer sites (primarily within Scotland)