Client Support Administrator
Location: Fully remote
Hours: 20-30 hours per week, to be discussed with candidate (must include 9am-5pm every Friday and 2 Saturdays per month (11am–3pm, email only paid or time back in the week))
Salary: Pro rata £28,000-£29,500 based on number of hours per week agreed.
Join a small, privately owned company supporting around 400 UK car dealerships with compliance systems, audits, and training.
Our client is looking for candidates seeking long-term, stable employment who are committed and ready to contribute.
Recruitment includes telephone and video interview (with assessment), references and a 6-month probation period.
Skills & Requirements


*Strong IT skills (Microsoft Office, especially Excel, SharePoint, Teams)
*Excellent communication, spelling, and grammar
*Previous industry experience preferred
*Minimum 3 years’ remote working experience
Our client is looking for someone organised, reliable, proactive, able to multitask, enjoy problem solving and comfortable working independently and in a fast-paced environment. Importantly—you’re friendly, easy-going and enjoy being part of a supportive team.
The Role
This Part-time Client Support Administrator role involves:


*Supporting users via email, phone, and live chat, including basic technical guidance aligned with FCA requirements
*Managing user accounts and resolving access issues
*Updating client documentation and training materials in line with regulations
*Producing monthly reports for clients and the FLA
*Assisting with invoicing, debtor follow-ups, and general admin tasks
*Supporting client onboarding
*Re-engaging users with expired training
*Liaising with IT and external partners to resolve technical system issues
*Maintaining internal guides, reports and a knowledge base
The Benefits


*Fully remote
*Laptop and Phone provided
*Development reviews during probation
*Up to 6 weeks’ holiday after 1 year
*Extra day off for your birthday
*Casual Dress
*Pension enrolment
*Sick Pay after 1 year
Equal opportunities employer. Please apply only if you are serious about the role and available for interview.