Our client, a freight forwarder is looking for a Road Freight Operator to join their office in Manchester.
Duties:
*Assist the Operations Supervisor Manchester in the execution of their duties in support of the Head of Operations Land Freight North’s vision of the company to become more competitive and profitable.
*Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs.
*Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs.
*Complete all import/export activities and documentation correctly and on time.
*Ensure all other operational activities are completed on time and in conjunction with SOPs including financial, legal and invoicing transactions.
*Ensure all other operational activities are completed on time including preparing spot quotations, raise jobs, liaise with overseas offices/clients and raise delivery orders.
*Scrutinise all documentation for accuracy, authorise and pass for payment all invoices on time.
*Maintain excellent customer and inter-departmental relationships including assisting with client audits, inspection and collections and liaising with sales.
*Aid credit control with collection of overdue payments from suppliers and clients
*Report internal leads to the line manager/sales team.
*Follow up late customer payments in conjunction with credit control.
*Maintain and utilise the operational system at all times.=
*Ensure all reports are generated by given deadlines.
*Maintain regular communication with sales teams reporting new sales leads and handover of shipments.
*Create new and maintain current SOPs for the department.
*Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format.