Domestic Abuse Services Support Officer

Location: Bridgend
Hours: Full Time
Duration: Until January 2027
Salary: £14.50 + £2.11 holiday pay OR £18.82 (Umbrella)

Are you an organised, compassionate, and detail-oriented professional looking to make a real difference in people’s lives? A Domestic Abuse Service in Bridgend is seeking a Support Officer to join our dedicated Domestic Abuse Services team.

As a Support Officer, you will play a vital role in supporting the delivery of domestic abuse services, ensuring the efficient and effective implementation of the service. Your work will help provide essential assistance to victims and survivors, enabling frontline services to focus on protecting and empowering those affected.

Responsibilities:
*Aid the MARAC Coordinator, being the first point of contract for professional bodies for the MARAC process.
*Receive and process referrals and circulate to appropriate case managers.
*Effectively assess the needs and risk of victims, safeguarding and safety planning.
*Ensuring that all victims are aware of the support available and are signposted to relevant services.
*Support the MARAC Coordinator to administer the MARAC procedures, ensure the MARAC process is implemented effectively.
*Handle sensitive information with discretion and maintain strict confidentiality.
What We’re Looking For:
*Previous experience in an administrative or business support role.
*Strong organisational and time-management skills.
*Excellent communication and interpersonal abilities.
*Proficiency in Microsoft Office (Word, Excel, Outlook).
*Understanding of domestic abuse services and safeguarding principles.
*Previous experience conducting assessments.
If you’re passionate about supporting services that protect and empower those affected by domestic abuse, we’d love to hear from you!
For more information on this fantastic opportunity, please contact Emily Savage at BRC today!