This Temporary Customer Service role in Southampton offers an exciting opportunity to support a busy yet friendly service line. The role involves assisting customers with their queries and ensuring smooth communication and service delivery.
Client Details
The employer is a well-established organisation, they are committed to delivering high-quality products and services while maintaining a professional and efficient working environment.
Description
*Respond to customer enquiries via phone, email, and other communication channels in a timely manner.
*Provide accurate information about products and services to customers.
*Maintain and update customer records in the company database.
*Coordinate with internal departments to resolve customer issues efficiently.
*Process customer orders and ensure timely delivery.
*Handle complaints professionally and escalate when necessary.
*Support the team with administrative tasks as required.
*Ensure compliance with company policies and service standards.
Profile
A successful Temporary Customer Service professional should have:
*Previous experience in a customer-facing or administrative role
*Strong verbal and written communication skills.
*Proficiency with computer systems and customer relationship management (CRM) software.
*Excellent organisational and multitasking abilities.
*A proactive approach to problem-solving and attention to detail.
*The ability to work effectively in a fast-paced environment.
Job Offer
*Competitive hourly rate
*Opportunity to gain experience in an office based role.
*Supportive and professional work environment in Southampton.
*Temporary position with potential for future opportunities within the organisation.