Technical Support Engineer
other jobs Proactive Appointments
Added before 7 hours
- England,South East,Surrey
- Full Time, Contract
- £200 - £215 per day
Job Description:
Technical Support Engineer Location- Surrey
Inside IR35
12 months
Our client is looking for a skilled and motivated Technical Support Engineer with strong customer facing skills to join their backend Tech Support team. This is a hands-on role supporting complex, highly technical systems and integrations, whereyou’ll act as an escalation point for challenging issues that require deep technical expertise.
Skills & Experience*Webservices experience (Ability to read and understand)
*JavaScript (Basic understanding)
*Some experience with Unix/Linux environments
*Cloud - Ideally Azure / Entra - AWS or GCP accpetable also.
*SSO - Single Sign-On
*LDAP Services
*Any experience of ServiceNow would be a distinct advantage - Development or Administration
Key Responsibilities *Provide advanced technical support to field engineers, technicians, and product support teams
*Troubleshoot and resolve complex issues across software, systems, and networked environments
*Act as an escalation point when first-line support cannot resolve issues
*Diagnose problems related to integrations, cloud platforms, and system-level software
*Report bugs, design issues, and reliability concerns to engineering teams
*Support customer installations and deliver technical training where required
*Work directly with technical customers to resolve sophisticated product issues
*Collaborate with internal teams to improve product performance and support processes
Inside IR35
12 months
Our client is looking for a skilled and motivated Technical Support Engineer with strong customer facing skills to join their backend Tech Support team. This is a hands-on role supporting complex, highly technical systems and integrations, whereyou’ll act as an escalation point for challenging issues that require deep technical expertise.
Skills & Experience*Webservices experience (Ability to read and understand)
*JavaScript (Basic understanding)
*Some experience with Unix/Linux environments
*Cloud - Ideally Azure / Entra - AWS or GCP accpetable also.
*SSO - Single Sign-On
*LDAP Services
*Any experience of ServiceNow would be a distinct advantage - Development or Administration
Key Responsibilities *Provide advanced technical support to field engineers, technicians, and product support teams
*Troubleshoot and resolve complex issues across software, systems, and networked environments
*Act as an escalation point when first-line support cannot resolve issues
*Diagnose problems related to integrations, cloud platforms, and system-level software
*Report bugs, design issues, and reliability concerns to engineering teams
*Support customer installations and deliver technical training where required
*Work directly with technical customers to resolve sophisticated product issues
*Collaborate with internal teams to improve product performance and support processes
Job number 3647587
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Company Details:
Proactive Appointments
Company size: 20–49 employees
Industry: Recruitment Consultancy
With 30 years of experience, Proactive.IT Appointments are at the forefront of the IT recruitment sector. Established in 1991, we have become the pref...