Income Management Team Leader
other jobs Riverside Group
Added before 5 hours
- England,North West,Cumbria,Carlisle
- Full Time, Permanent
- £37,371.80 - £41,132.66 per annum
Job Description:
Job Title: Income Management Team Leader
Contract Type: Permanent
Salary: £37,371.80 Per Annum (£41,132.66 is achieved after 12 months successful performance in the role)
Working Hours: 35 hours per week
Working Pattern: Monday-Friday 8am-6pm
Location: Carlisle, Cumbria
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description.
The difference you will make as a income management team leader
You will lead and manage a team of Income Collection Officers / Early Intervention Officers ensuring the provision of quality, effective customer service within agreed operating hours, to support Group wide goals including effective debt recovery across a range of debt streams.
About you
We are looking for someone with:
*Experience of managing teams within a housing environment and within a debt collection call centre.
*Experience of successfully managing and motivating teams including managing team performance.
*Proven track record of effective stakeholder management, both internally and external to the organisation.
*Up to date knowledge of legislation, regulations and standards relating to social housing and income collection, welfare reform and Universal Credit.
Why Riverside?
(One Housing is a part of Riverside) At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
*Competitive pay & generous pension
*25 days holidays plus bank holidays
*Flexible working options available
*Investment in your learning, personal development and technology
*A wide range of benefits
Applications may close before the deadline, so please apply early to be considered
Contract Type: Permanent
Salary: £37,371.80 Per Annum (£41,132.66 is achieved after 12 months successful performance in the role)
Working Hours: 35 hours per week
Working Pattern: Monday-Friday 8am-6pm
Location: Carlisle, Cumbria
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description.
The difference you will make as a income management team leader
You will lead and manage a team of Income Collection Officers / Early Intervention Officers ensuring the provision of quality, effective customer service within agreed operating hours, to support Group wide goals including effective debt recovery across a range of debt streams.
About you
We are looking for someone with:
*Experience of managing teams within a housing environment and within a debt collection call centre.
*Experience of successfully managing and motivating teams including managing team performance.
*Proven track record of effective stakeholder management, both internally and external to the organisation.
*Up to date knowledge of legislation, regulations and standards relating to social housing and income collection, welfare reform and Universal Credit.
Why Riverside?
(One Housing is a part of Riverside) At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
*Competitive pay & generous pension
*25 days holidays plus bank holidays
*Flexible working options available
*Investment in your learning, personal development and technology
*A wide range of benefits
Applications may close before the deadline, so please apply early to be considered
Job number 3647905
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Company Details:
Riverside Group
Company size: 2,500–4,999 employees
Industry: Social Care
Riverside Group are one of the leading registered providers of social housing in the UK, with almost 56,000 homes. We provide support and affordable h...