Service Coordinator
Warrington
£40,000- £43,000 basic
Plus £6,000 car allowance, 25 days holiday plus banks, pension scheme and more
Overview
We are seeking a highly organized and proactive Service Coordinator to join our dynamic team at a leading plant hire company. This pivotal role involves managing and coordinating a team of service engineers, ensuring the smooth and efficient delivery of services to our clients. If you thrive in a fast-paced environment, excel at multitasking, and have a passion for operational excellence, we want to hear from you.
Responsibilities
As a Service Coordinator, your key responsibilities will include:
*Team Coordination: Scheduling and rolling out a team of service engineers to meet client needs efficiently.
*Job Prioritization: Assessing and prioritizing jobs to ensure timely and effective service delivery.
*Parts Management: Sourcing and organizing parts required for repairs and maintenance.
*Order Processing: Raising order numbers and ensuring accurate documentation.
*Communication: Acting as the primary point of contact for engineers, providing clear instructions and updates.
*Problem-Solving: Addressing and resolving any operational challenges that may arise.
Qualifications
To be successful in this role, you should possess the following:
*Proven experience in a similar role, ideally within the plant hire or related industry.
*Strong organizational and multitasking skills.
*Excellent communication and interpersonal abilities.
*Proficiency in using scheduling and order management systems.
*A proactive and solution-oriented mindset.
*Ability to work effectively under pressure and meet deadlines.
Day-to-Day
Your typical day will involve:
*Coordinating the daily schedules of service engineers.
*Communicating with engineers to provide updates and resolve queries.
*Managing parts inventory and ensuring timely procurement.
*Prioritizing and assigning jobs based on urgency and client requirements.
*Raising order numbers and maintaining accurate records.
*Collaborating with other departments to ensure seamless operations.
*Working hours are Monday to Friday, 8:00 AM to 5:30 PM, with a 1-in-3 Saturday morning rota.
Benefits
We value our employees and offer a competitive benefits package, including:
*A basic salary of £40,000 - £43,000 per annum.
*An additional £6,000 car allowance.
*25 days of annual leave, plus bank holidays.
*A comprehensive pension scheme.
*Opportunities for professional growth and development.
*A supportive and collaborative work environment.
If you are ready to take on a challenging and rewarding role as a Service Coordinator, apply today and become a vital part of our team!
Join us in delivering exceptional service and driving operational excellence. SER-IN