Desktop Support Engineer
other jobs Bench IT - TEAM
Added before 10 hours
- England,London,City of London
- Full Time, Permanent
- £34,000 - £38,000 per annum
Job Description:
Desktop Support Engineer
£34-38k + Benefits, London
Bench IT are looking to onboard a Desktop Support Engineer for a prestigious London client to deliver first in class service. The successful candidate should have the skills and experience included below;
*Proven experience working as a Desktop Support Engineer
*Strong communication and interpersonal abilities
*Good knowledge of a service management tool.
*ServiceNow would be an advantage
*Understanding of ITIL Foundation
*Excellent problem-solving skills
*Ability to provide step-by-step technical help, both written and verbal
*Initiative, willingness to seek and achieve improvements to processes and technology
*Capable of providing white glove VIP support
*Confidence in resolving issues that require physical presence, such as hardware installations or network configurations
*Instructing users through a series of actions, either via phone, email or chat
Technical Skills & Competencies
*Thin Client management
*Proficient with Operating Systems (Windows 11/Windows Server)
*Microsoft 365: Outlook, OneDrive, Teams, SharePoint & Integrated Apps
*Active Directory Users & Computers
*Laptop/Desktop builds and management
*Zoom
*Mimecast
*iPhone configuration & management
*Polycom/Condeco Audio Visual management
Desktop Support Engineer
£34-38k + Benefits, London
£34-38k + Benefits, London
Bench IT are looking to onboard a Desktop Support Engineer for a prestigious London client to deliver first in class service. The successful candidate should have the skills and experience included below;
*Proven experience working as a Desktop Support Engineer
*Strong communication and interpersonal abilities
*Good knowledge of a service management tool.
*ServiceNow would be an advantage
*Understanding of ITIL Foundation
*Excellent problem-solving skills
*Ability to provide step-by-step technical help, both written and verbal
*Initiative, willingness to seek and achieve improvements to processes and technology
*Capable of providing white glove VIP support
*Confidence in resolving issues that require physical presence, such as hardware installations or network configurations
*Instructing users through a series of actions, either via phone, email or chat
Technical Skills & Competencies
*Thin Client management
*Proficient with Operating Systems (Windows 11/Windows Server)
*Microsoft 365: Outlook, OneDrive, Teams, SharePoint & Integrated Apps
*Active Directory Users & Computers
*Laptop/Desktop builds and management
*Zoom
*Mimecast
*iPhone configuration & management
*Polycom/Condeco Audio Visual management
Desktop Support Engineer
£34-38k + Benefits, London
Job number 3648353
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Company Details:
Bench IT - TEAM
Bench IT is a boutique technical resourcing company specialising in bespoke recruitment, project and professional services. We are based in the City o...