Job Title: Administrator
Duration: Initial 3 months with view to extend
Salary: £13-£14 per hour
Location: Swindon (hybrid after training finishes)


Job Purpose
The Administrator will provide efficient, accurate, and timely administrative support to the department, ensuring smooth day-to-day operations. This role plays a key part in maintaining service quality and meeting customer expectations.


Key Responsibilities
*Process documentation.
*Update and maintain databases, ensuring data accuracy and integrity.
*Liaise with internal teams (e.g. sales, customer service, operations) to support the full vehicle lifecycle.
*Handle incoming queries via email or phone and provide administrative support to resolve issues.
*Support the production and distribution of reports, agreements, and customer communications.
*Monitor SLAs and KPIs and escalate issues when needed.
*Assist with invoicing, contract creation, and documentation control.
*Provide excellent internal and external customer service.
*Perform ad hoc administrative tasks as required by the team or manager.