Customer Service Outbound Representative
other jobs CPI SELECTION
Added before 2 Days
- England,South East,Buckinghamshire
- Full Time, Permanent
- £26,000 - £27,000 per annum
Job Description:
Outbound Customer Service Representative
Salary: £26,000 + £27,000 + £5,000 OTE
Location: High Wycombe (office-based)
Are you a proactive, customer-focused professional looking for your next opportunity? I’m recruiting for an Outbound Customer Service Representative to join a leading medical equipment supplier and manufacturer based in High Wycombe.
My client partners with a globally recognised manufacturer and offers a portfolio of over 35,000 products. This role is focused on building strong relationships with an established customer base while cross selling and up selling a wide range of products and services.
Key ResponsibilitiesCustomer Relationship Management
*Build and maintain strong relationships in collaboration with field sales representatives
*Support sales teams with order processing, customer queries, and account management
*Proactively identify customer needs and promote relevant products
*Provide support to the inbound team during busy periods, handling calls and processing orders
*Work closely with colleagues to deliver an excellent customer experience
Outbound Sales Activity
*Make a minimum of 30 proactive outbound calls daily to existing customers
*Work towards a 50% call-to-order conversion rate
*Achieve monthly targets across call activity, revenue, and gross profit
*Increase activity to 50 calls per day during the final four working days of each month
If you’re looking for a role where you can make a real impact and develop your career in customer service and sales get in touch.
Salary: £26,000 + £27,000 + £5,000 OTE
Location: High Wycombe (office-based)
Are you a proactive, customer-focused professional looking for your next opportunity? I’m recruiting for an Outbound Customer Service Representative to join a leading medical equipment supplier and manufacturer based in High Wycombe.
My client partners with a globally recognised manufacturer and offers a portfolio of over 35,000 products. This role is focused on building strong relationships with an established customer base while cross selling and up selling a wide range of products and services.
Key ResponsibilitiesCustomer Relationship Management
*Build and maintain strong relationships in collaboration with field sales representatives
*Support sales teams with order processing, customer queries, and account management
*Proactively identify customer needs and promote relevant products
*Provide support to the inbound team during busy periods, handling calls and processing orders
*Work closely with colleagues to deliver an excellent customer experience
Outbound Sales Activity
*Make a minimum of 30 proactive outbound calls daily to existing customers
*Work towards a 50% call-to-order conversion rate
*Achieve monthly targets across call activity, revenue, and gross profit
*Increase activity to 50 calls per day during the final four working days of each month
If you’re looking for a role where you can make a real impact and develop your career in customer service and sales get in touch.
Job number 3649291
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Company Details:
CPI SELECTION
CPI Selection was established in 1987 as a specialist Sales Recruitment Business focused on providing a first class Talent Acquisition service. Techno...