Infrastructure Engineer - DV Cleared
*Watford (On-site)
*Wintel/on-prem
*Up to £55,000
*To apply, email:
A secure government programme is seeking an experienced Infrastructure Engineer to support the deployment, integration, and ongoing management of critical IT infrastructure.
This is a hands-on role working across server, network, storage, and desktop environments, supporting a highly secure and fast-paced delivery environment.
Due to the nature of the work, active DV clearance is required to start.
Key Responsibilities
*Deploy and integrate hardware and software across infrastructure environments
*Test deliverables, document outcomes, and manage fault identification and resolution
*Administer, maintain, and enhance systems to improve performance and service quality
*Provide 2nd and 3rd line support, working within agreed SLAs
*Deliver tasks in line with project plans, timelines, and quality standards
*Maintain operational documentation, asset records, and system updates
*Provide regular progress updates to internal stakeholders
Key Skills & Experience
*Experience in infrastructure engineering within secure or specialist environments
*Background as an Infrastructure or Field Engineer across small to medium IT projects
*Strong hands-on experience with:
*Infrastructure administration
*Hardware deployment
*Fault diagnosis and resolution
*Ability to work independently and manage workload within SLA-driven environments
*Experience working in customer-facing roles
Desirable Experience
*Knowledge of ITIL Service Management processes
*MCP certification (or equivalent)
*Understanding of secure data centre environments and UK Government standards
*Experience with:
*File and print clusters
*Thin client environments
*Messaging systems
*Strong customer service and stakeholder management skills
*Experience reporting across multiple levels and monitoring KPIs